at every stage
Status updates
photo report
From the warehouse
border
We flag delays early
Tracking a shipment from China is not a parcel number on a website. Cargo changes hands several times, and what matters is knowing where it is and what happens next — especially when something goes wrong.
What you receive and when
- Goods arrived at our warehouse. With a photo report and the actual weight and volume.
- Shipment dispatched. Departure date and the expected transit.
- Approaching the border. The stage where most delays happen, so we flag it early.
- Border cleared. Confirmation and the updated arrival estimate.
- Customs and release.
- Ready for collection or out for delivery.
When something goes wrong
Queues at the border, weather on mountain passes, a document query — these happen. Our rule is simple: you hear about a delay from us, not from your buyer. Along with the delay you get what we are doing about it and the new estimate.
Frequently asked questions
How do I check where my cargo is?
Write to us on WhatsApp with your client code or shipment reference. We answer with the current stage and the estimate.
Do you notify about delays?
Yes, proactively, together with the reason and the revised arrival date.
Send us the weight, volume and pickup city on WhatsApp +996 700 11 1688 — we reply with a quote within an hour.
